The last time I did my grocery shopping I was pleased to find that they had Lipton tea on sale so I picked up several boxes. The problem is when I came home and opened one of the boxes in order to make a gallon of iced Tea, the bags more or less exploded in the hot water.  It made quite a mess everywhere.  I tried again, and the same thing happened.  I found the 800 number for their customer service department and gave them a call.

I received a heart felt apology and was sent several coupons in the mail for several free boxes of Lipton Tea Bags. Now that is what I call good customer service. Nice to see it’s still around.